In this section you will find a list of transactions (online). You can filter the list according to the relevant filter fields or click on the detail of individual transactions. Here you will find all the transactions that have taken place on your terminal and information on transactions that have not taken place for some reason (in the transaction detail you will find the reason). You can use this section to check or trace a transaction.
The green bar shows the total amount of transactions for the selected period and the amount for Tips.
1 Search – You can search for a transaction by entering card number or terminal TID (if you have multiple terminals) and clicking on the peel symbol.
2 Select terminals – If you are using multiple terminals, you can select which terminal you wish to view transactions for here.
3 Filters – You can filter the list of transactions using 3 filters.
- Transaction Type – Depending on the transaction you can select from: Sale, Return, Cancellation, MO/TO, Preauthorization and Preauthorization Completion.
- Status – depending on the transaction being completed/not completed, you can select from: Submitted, Disapprove, Approved, Preauthorization, Cancelled, Opt Support, Denied.
- Date – depending on the date of the transaction, can be selected from: Today, Yesterday, This Week, Last Week, Last 2 Weeks, This Month, Last Month, This Year, Last Year, and Custom Range (specify using the calendar).
4 Excel file – Click to generate an overview of the displayed transactions in excel.
5 Go to page – Enter a number and click Enter to be redirected to the selected transaction page.
6 Variable Symbol – If a VS was entered during the transaction, it will be displayed in this column. Variable symbol is a super-standard feature, for more information see Variable symbol. If you are interested in the feature, please contact Dotypay customer support.
7 Tip – If a tip was entered during the transaction, it will be displayed in this column. Tipping is an extra feature, see Tip for more information. If you are interested in this feature, please contact Dotypay customer support.
8 Transaction Type – You can tell if the transaction is a sale, return, cancellation or other transaction by the transaction type.
9 Status – Indicates whether the transaction passed, was cancelled, rejected, failed, etc.
10 Status Icon – A green check mark indicates a successful transaction, a red cross represents a failed transaction, if you hover over the cross you will see more detailed information, e.g. rejected or cancelled.
11 Transaction Detail – Click on the selected transaction to display the transaction detail on the right side of the table.
Transaction detailIf the transaction 12 was rejected, you can find the details at the end of the receipt and you also have the option 13 to print the receipt.