Do you want to claim a payment terminal?
Contact Dotaypay Customer Support at + 420 222 264 279 or by email at podpora@dotypay.com.
If the support staff fails to resolve your problem with the terminal, they will create a complaint and forward it to the complaints department, who will then follow up with you to resolve the complaint.
Price list of services and service operations
| Service / action | CZ * | SK * |
|---|---|---|
| Operator training | 1 000 CZK | 40,00 € |
| Service – SIM jamming | 750 CZK | 30,00 € |
| Service – fixing TYPE 11 error – HW problem | 1 000 Kč | 40,00 € |
| Service – fixing TYPE 12 – SW problem | 1 000 Kč | 40,00 € |
| Service – Replacement of print roller | 450 Kč | 18,00 € |
| Transportation from service center to customer | 200 Kč | 8,00 € |
* Prices shown without VAT