If you have been notified that your request has been approved and you already have the payment terminal in your possession, you can use the activation PIN to activate the payment services.
You can either activate the terminal yourself using the instructions below or contact Dotypay Customer Support to arrange an appointment for assistance with activation.
In the case of rental, you may receive an already activated terminal. You will know that the terminal is active when you switch it on in the Menu of the home screen. Click on the 3 commas in the top left corner to display the options bar. If the terminal is active, company name or entrepreneur is displayed next to the icon, otherwise, Demo company is displayed. To deactivate it, just select 1 Logout and proceed according to chapter Terminal activation – instructions.
Active terminal
Terminal in DemoGetting started with the help of Dotypay customer support staff
We recommend activation with a customer support agent, the activation time is about 15 minutes. It is necessary to have the terminal on, connected to the internet, inserted thermo reel thermo reel} and a payment card ready to test the transaction. A support staff member will contact you on the agreed date and together you will activate the terminal. The functions of the terminal will be explained to you and you will also test the payment and cancellation of the transaction. At the same time, the employee can answer any questions you may have.