If you have rented a terminal through the Czech Republic Pays by Card (ČPK) promotion and you wish to cancel the payment services for any reason, you will need to fill in termination of Payment Services and Rental termination.


1. Contact Dotypay Support by email at podpora@dotypay.com or by call 222 264 279. Our customer support specialists will help you with your request, send all the documents to your e-mail adress and answer further questions.

2. Signed scans must be emailed to podpora@dotypay.com.
3. Send the payment terminal (preferably in the original box) to:

Dotypay, s.r.o.
Závodu Míru 435/40
360 17 Karlovy Vary – Stará Role